Maintenance & Support
Your website runs reliably - not just on launch day, but continuously. I take care of everything that needs to happen in the background.
What Is Included
No hidden extras, no fine print. What belongs to technical care is clearly defined.
Updates
Regular updates of dependencies, frameworks and runtime environments. No outdated stack that becomes a security risk.
Security
Monitoring for known vulnerabilities, timely patches for critical security issues and correct HTTP security headers.
Monitoring
Automated uptime and performance monitoring. I find out when something is wrong - before you or your visitors notice.
Backups
Regular, automated data backups at a separate location. In an emergency, the last clean state can be restored quickly.
Response Time
For reported issues I respond within 24 hours - on working days usually much sooner. Critical outages are treated with priority.
- Reachable by email and phone
- Clear communication without technical jargon
- No ticket system, no call center
Remote Support
Also for local systems and office PCs
In addition to web projects, I also offer remote support for local systems, networks and office computers. No technician on-site required - many problems can be resolved directly via remote access.
- Fast help without travel time
- Secure and encrypted
- Available across Europe and beyond
A Website Is Not a One-Time Project
Frameworks release security updates. Hosting environments change. Browser behavior evolves. What works today can become a problem in six months - if no one is watching.
I take on that responsibility so you do not have to think about it. You get a website that runs reliably long-term - not just the day after launch.
Availability
uptime target
Response Time
for reported issues
Backups
automated
Updates
controlled
Your Website Deserves Reliable Care
Whether a new project or an existing website - drop me a brief message about what you need covered. I will take a look and give you a concrete offer.